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TIFFANY PICHARDO

Skills
Tools
  • User Research

  • User Journeys / Flows

  • Information Architecture

  • Usability Testing

  • Data Analysis

  • Wireframing

  • Prototyping

  • Visual Design

  • Style Guides

  • Web Design

  • Project Management

  • Pen & Paper

  • Adobe XD

  • Sketch

  • Figma

  • Invision

  • Balsamiq

  • UsabilityHub

  • Optimal Sort

  • Photoshop

  • Wix

  • Wordpress

  • Microsoft Office Suite

  • SEO

UX/ UI Projects
Technology
  • HTML5

  • CSS3

Product Designer, 12/21 - Present
Chemical and workplace safety software that helps users manage risk in their workplace.
  • Understand our international client base and their specific needs and preferences based on region.

  • Deep dive into our many types of users and how they interact with the product differently.

  • Test and implement design decisions that will be most impactful for the customer.

  • Diagnose design debt and implement plan to update the system with the current technical debt in mind.

UX Designer, 06/20 - 03/21
Responsive web app that connects the tattoo community.
  • Allow users to search for artists by location and design style, connect with their community and book appointments.

  • Conducted user research and competitive analysis; designed user curated information architecture; created personas and user flows; and designed prototypes and high-fidelity wireframes using Balsamiq and Adobe XD.

A native app that helps users expand their vocabulary.
UX Designer, 06/20 - 07/20
  • Using Design Thinking methodology, empathized with users by conducting interviews and creating personas.

  • From my research, designed the information architecture, crafted user stories/flows, ran usability testing with a clickable low-fidelity prototype, and created an impactful presentation.

Work History
Product Designer
3E Company 12/21 - Present
  • Working as the Product Designer in partnership with the Principal Product Manager and the Tech Lead. This requires me to work with my counterparts to make design decisions according to the Design Thinking process, business objectives, and technical feasibility. 

  • Curate and implement a continuous quantitive and qualitative research process, build a user database to draw from, and implement the Double Diamond method to direct my work.

  • Partner with fellow designers to achieve platform alignment in various parts of the product life cycle.

  • Achieve alignment and buy-in from fellow stakeholders of my product.

  • Provide support to customer facing colleagues by teaching them UX principles to assist them in their customer interactions.

  • Champion Scrum methodology on our product team which requires occasionally leading Scrum ceremonies.

Web Designer
Self Employed, 02/18 - 12/20
  • Worked with business owners to create competitive, functional, and beautiful responsive websites, including ecommerce shops, that excelled in connecting businesses to their customers.

  • Designed websites using strategic UI components and maintained these websites to stay current.

Administrative Assistant
Clark Land Resources, 02/16 - 02/17
  • Collaborated with marketing team in the development of business goal protocols.

  • Brainstormed project concepts with team mates and delivered polished presentations to management.

Education
CareerFoundry
  • Certificate in UX Design, 04/21

  • Certificate in UI Specialization 08/21

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