top of page

For the past five years, I have been crafting digital experiences across a diverse range of industries.

I am a firm believer that curated designs not only contribute to the success of businesses but also lead to greater satisfaction for everyone.

Followed by Rehearsal Dinner Party at Fleming Island Restaurant (1080 × 1080 px) (1).png

About

Throughout my career, I have been fortunate enough to work alongside a multitude of talented individuals who share my passion for advancing the movement to "humanize the design."

Whether I am working with a small local business or a global SAAS platform, my goal is always to create intuitive designs that not only help businesses succeed but also improve people's overall happiness.

When I'm not immersed in the design world, you can find me experimenting with new recipes in the kitchen, getting lost in a good book, or taking a leisurely stroll on the beach with my children in tow.

Experience

3E Company | Product Designer | 12/21 - present

Designed and implemented an improved user experience and UI design for a range of products, from research to MVP.

 

Spearheaded the development of the UX Design department, creating a design system and championing best practices across multiple teams and product lines.

 

Collaborated with cross-functional teams, including product managers and software engineers, to ensure the successful integration of design solutions.

 

Conducted extensive user research, including qualitative and quantitative methods, to inform design decisions.

 

Produced wireframes, prototypes, and visual designs to communicate design solutions effectively.

 

Developed design guidelines and standards to ensure consistency and quality across all products.

 

Provided mentorship and guidance to colleagues to foster growth and development within the UX Design team.

Freelance | Web Designer | 01/18-12/21

Collaborated with business owners to create competitive, functional, and visually appealing responsive websites, including e-commerce shops, that effectively connected businesses to their customers.

Utilized strategic UI components in website design and conducted regular maintenance to ensure all websites remained up-to-date and relevant.

Conducted user research and analysis to inform website design decisions and maximize user engagement and satisfaction.

Communicated design solutions effectively through wireframes, prototypes, and visual designs.

Implemented SEO best practices to enhance website searchability and visibility.

Ensured website accessibility and compliance with relevant standards and guidelines.

Fostered positive relationships with clients through excellent communication and exceptional customer service.

Achievements

Certifications

UX Immersion - Careerfoundry

UI for UX Designers - Careerfoundry

 

Certified Scrum Product Owner - Scrum Alliance

 

Basic, Intermediate, and Advanced HTML and CSS - Mosh Academy

Github - Mosh Academy

Performance & Projects

In the top 20% of performers at 3E Company, according to 2023 performance review

Created user research resources such as a customer list with 11,000+ users to draw from across multiple product lines

Implemented analytics for multiple product lines

What I'm learning now

Courses

The Complete 2023 Web Development Bootcamp by Dr. Angela Yu

Complete 2022 Data Science and Machine Learning Bootcamp by 

Dr. Angela Yu and Philipp Muellauer

iOS & Swift - The Complete iOS App Development Bootcamp by

Dr. Angela Yu

Advanced Product Management: Vision, Strategy, and Metrics by Cole Mercer and Evan Kimbrell

100 Days of Code: The Complete Python Pro Bootcamp for 2023 by

Dr. Angela Yu

Listening

Jim Kwik, author of "Limitless"

Tom Bilyeu, owner of "Impact Theory"

Michael Janda, author of "Burn Your Portfolio"

Design Sense on Youtube

Vaexperience on Youtube

Recently Enjoyed

Hooked by Nir Eyal

Burn Your Portfolio by Michael Janda

Inspired by Marty Cagan

Rocket Surgery by Steve Krug

Don't Make Me Think by Steve Krug

What do my colleagues say?

"Tiffany has continually championed for UX and best practices in her previous role, as well as her current role. She conducted user research to understand Protect and created and revised an MVP for Protect based on research gathered. She has continued to help the processes in gathering user data including learning and implementing Google Analytics, and has obtained a master list of users that was previously non-existent or inaccessible. "


- Jennifer Davies, Product Design Manager at 3E Company

"I've had the pleasure of working closely with Tiffany on our company's flagship product and witnessed firsthand the wealth of experience and attention to detail that Tiffany provides as a Product Designer. Tiffany is so passionate about UX and does an outstanding job putting an emphasis on incorporating the voice of the customer into our product design decisions. Tiffany's enthusiasm for design and passion for UX are a pleasure to witness, and our time together working on the same product resulted in the identification of much needed UX improvements that position us to continue delivering a world-class product experience."


-Eric Ensminger, Director, Product Management for 3E Protect and Workplace Safety

"I’m just going to cut to the chase and say, go ahead and hire her. Working with Tiffany is such a breeze, you can really tell that she loves what she does and it’s not just a job for her. Her passion for each project is evident, her drive to complete deadlines is there, and overall I can not recommend her enough. Do yourself a favor and call her, trust me, your business will thank you!"


-Michaela Estrada, Co-owner of Grizzly + Pine Studio and Owner of Tangerine Lily Photography

"Tiffany Pichardo was one of the members driving to improve the Customer Experience. The project was focused on updating the preset list of Customer Actions which 3E sends to Customers.  The team members were from diverse departments with different perspectives. There were many facets to consider for each Customer Action item where team members agonized over making a clear message to our customers. One of key, significant impact which Tiffany contributed were initiating, conducting the external survey on the preliminary Customer Actions list and provide the team with the summary of the survey. Although the team worked diligently on the list for a few months, scrubbed and reviewed multiple times, we weren’t confident if the Action Descriptions would be crystal clear to the customers. That is when Tiffany suggested to conduct the external survey.  There were a couple of members who objected to this proposal but Tiffany was able to convinced them. The survey notes were a great guideline to update the list which provided the team the confidence that the updated Customer Action list will add value in Customer Experience. Tiffany was proactive, diligent and a great communicator. The end result is, from (51 unclear, duplicate Customer Action list) to (17 clear, actionable Customer Action list)."


-Moosong Beste, Supplier Relations Specialist at 3E Company

bottom of page